Category Archives: Hardware

HP P4014 Reset

Cold Reset

Turn the printer off and then on.

When the printer begins its memory count, press and hold down the Checkmark button until all the main LED signal lights stay illuminated.

Release the button and use the arrow keys to find the Cold Reset option.  Press the Checkmark button again to select and complete the operation.

Maintenance Count

  1. Turn the printer off then back on
  2. Press and hold down the OK button while the memory is counting. The memory starts counting at 000MB immediately after you turn the power on.
  3. Continue to hold down the OK button until all three LEDs are illuminated.
  4. Release the OK button.
  5. Press the up arrow (Navigation) button until the message New Maintenance Kit appears on the control panel display.   If New Maintenance Kit is not an option then you have an old firmware version (see below).
  6. Press the OK button once. Your maintenance count is reset.

Some of the older firmware versions did not have the “New Maintenance Kit” option mentioned in the above procedure.  In this case you can either update the printer’s firmware to ad this feature or manually reset the maintenance count in the service menu as described below.

Enter the Service Menu — Press the MENU button, and scroll through the list of menus until you see “SERVICE”. Press OK.

Before you can enter the Service Menu, you will see a blank line on the screen where you are supposed to enter an access code:

  • P4014, the access code is 05401408
  • P4015, the access code is 05401508
  • P4515, the access code is 05451508

Enter the code and press OK.

You will now be allowed into the Service Menu.  Scroll through the list of options until you see, “Maintenance Count.” Press OK.

Change the current maintenance count to “0” by pressing the number “0”, and then pressing OK.

To confirm this, you can print an Information page

Reset Maintenance Count

Reset the maintenance count on an HP LaserJet 4000, 4050, 4100, 5000

Turn the printer off.
Hold down the [Item-] and [Value-] keys.
Turn the printer on.
Wait for RESET MAINTENANCE COUNT to be displayed and then release both keys

If that doesn’t work, then go into service mode to reset it.  Note that resetting it simply resets the count so the message goes away.. you still have to perform the maint if it’s really necessary.